Today’s guest is Michael Todasco write extensively about Generative AI. Mike joins Seth Earley and Chris Featherstone to discuss all things generative AI and why people should embrace AI. He also shares valuable advice on how to build a better connection with your customers.
Takeaways:
- While he was at PayPal, Mike was responsible for innovation and improving employee performance.
- Embrace AI. Working with AI will result in better solutions.
- It is important for everyone to know what their competitive advantage is and what their end goal is.
- One great way to get proprietary information about your customers is to stage a gated experimentation process.
- One of Michael's experiments was writing a book using an Excel spreadsheet. He took what was written in Excel and pasted it into ChatGPT to craft 56 different writing genres.
Quote of the Show:
- “Your job is not going to be replaced by AI. It's going to be replaced by a human who's using AI.” (08:17)
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