Earley AI Podcast

In this podcast hosts Seth Earley invites a broad array of thought leaders and practitioners to talk about what's possible in artificial intelligence as well as what is practical in the space as we move toward a world where AI is embedded in all aspects of our personal and professional lives. They explore what's emerging in technology, data science, and enterprise applications for artificial intelligence and machine learning and how to get from early-stage AI projects to fully mature applications. Seth is founder & CEO of Earley Information Science and the award-winning author of "The AI Powered Enterprise."

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Earley AI Podcast

[Earley AI Podcast] Episode 63: Revolutionizing CRM with AI: Insights from Adam Honig

February 26, 2025 • Seth Earley & Chris Featherstone • Episode 63

Join Seth Earley on Earley AI Podcasts as he welcomes Adam Honig, a pioneering force in the field of customer relationship management (CRM). As the founder of Spiro AI, Adam challenges the conventional need for CRM systems by offering an innovative AI-driven alternative. With a rich history of building one of the largest Salesforce consulting partners—eventually acquired by Accenture—Adam’s insights blend tradition with transformative technology, sparking discussions about the evolving landscape of CRM.

Key Takeaways:

Revolutionizing CRM: Understand Adam's perspective on why traditional CRM systems are antiquated and how Spiro’s AI-driven approach offers a modern solution.
Automated Data Capture: Learn how Spiro AI automates the tedious process of data entry and offers real-time insights for sales teams without manual input.
Industry-Specific Challenges: Explore the unique hurdles faced by manufacturing and distribution sectors in adopting CRM and AI technologies.
AI Implementation: Discover practical implementations of AI, including order entry automation, in revolutionizing traditional business models.
Future of Work: Delve into a candid discussion on how AI could lead to significant job displacement, and the broader economic implications.
Roadmap of Innovation: Get a sneak peek into future developments, including autonomous AI agents and enhanced integration with product data.

Quote from the show:

"Salespeople didn't go into sales to enter data. They want to meet with customers. They want to be where the action is, and they need the software to just get out of their way." – Adam Honig

Links:
LinkedIn: https://www.linkedin.com/in/adamhonig/

Website: https://spiro.ai

X: https://x.com/adamhonig

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